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Policies

Payment Policy and Terms

Upon requesting and agreeing for Big Hill Electrical Services to complete work, a customer Accepts and Agrees to be bound by the Terms and Provisions of this Payment Policy and Terms set out. Any services provided by Big Hill Electrical Services constitutes acceptance of this Agreement.

  • Payment is due upon receipt of Invoice. Accepted forms of payment include cheque, cash, e-transfer, or Visa/MasterCard (some restrictions apply).
  • Credit card payments accepted for Invoices paid within Payment Terms, to a maximum of $3000.
  • Credit card payments NOT accepted for issued Quotations without approval by Management prior to commencement of work.
  • Past due balances subject to late charges of 2% per month or 26.82% per annum.

Progress Invoices

Big Hill Electrical Services reserves the right to issue Progress Invoices regarding any work/jobs completed in stages and/or completed over a lengthy period.

Note: Payment Policy and Terms set out apply and include Progress Invoices.

Warranty Policy

Big Hill Electrical Services warrants workmanship and material for a One Year Warranty period effective date of installation. Warranty is void if work completed by a Big Hill Electrical Services representative, has been altered or damaged in any way.

Material covered by an Extended Manufacturer Warranty beyond the Big Hill Electrical Services One Year Warranty, will incur labor charges consisting of time involved in replacing/repairing material. Labor charges are the sole responsibility of the customer.

Our Service Guarantee

At Big Hill Electrical Services, we pride ourselves on being honest hardworking professionals. We do our very best to respect you and your home or business while delivering an enhanced experience through our commercial and residential electrical services.

All our Lead staff are Master Electricians or Journeyman Electricians so you can rest assured the electrical work is completed by certified, competent, and experienced electricians.

Canadian Electrical Code and Safety Guarantee

Every job that our electricians complete at Big Hill Electrical Services comes with an Electrical Code & Safety Guarantee. We use only top-quality equipment and materials and our work meets or exceeds Canadian Electrical Code requirements.

We procure all necessary Electrical permits and Inspections required. We ensure compliance with all applicable codes – Building Code, Fire Code, Energy Code. We maintain a Certificate of Recognition (COR) designation issued by the Government of Alberta, recognizing our efforts of maintaining a healthy and safe workplace.

Additionally, Big Hill Electrical Services maintains current business licenses in Cochrane, Airdrie and Calgary and we are an approved Electrical Contractor in the Rocky View County.

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Our Commitment to Safety

We are proud to be fully licensed, registered and insured, and always adherent to the Canadian Electrical Code, Building Code, Fire Code and Energy Code. We commit to maintaining compliance with all governing authorities and standards.

Big Hill Electrical is accredited and has achieved the Certificate of Recognition (COR) and Contractor Check requirements. We are committed to maintaining an accredited health and safety program within our organization.